Thursday 26 November 2015

5 Reasons Why Outsourcing Is Not Laziness



Who’re you calling “lazy”? The businesses that outsource a number of their operations to developing countries like the Philippines? It’s not what you think.

Companies that outsource often receive bad rap for moving jobs out of the country and to another country, a move which critics deem “traitorous” or “unpatriotic” in the face of unemployment and economic slowdown, especially in the United States. These companies are even branded as heartless capitalists who exploit the (very) cheap labor of the country they outsource to, and lawmakers, perhaps due to constant pressure from “nationalists”, pass proposals or measures to limit offshore outsourcing and even fine businesses for such an action. As if it’s not enough, critics now throw the term “lazy” against companies that outsource.

Lazy? Not so!

Outsourcing gets the “lazy” label due to some companies that outsource a lot of work to offshore workers, leaving just a few tasks to in-house or regular employees, who have already become lazy. What’s worse is that offshore workers receive lower salaries than the in-house employees, despite handling more work (and the most important work) than the latter. Thanks to them, another harm is done.



Outsourcing should breed increased productivity, not laziness. The strategy is aimed at helping people and organizations unleash their full potential at activities they do best and reserve resources for worthwhile ventures. Delegating certain activities to third-party service providers is just means to achieve the aims. Here are a few reasons why outsourcing is not “laziness”:

  1. Making the best use of time, the most precious resource – Life is jam-packed, so it’s really important for entrepreneurs to invest in activities they want to do rather than on menial tasks that don’t interest them. Think about all the time and effort you could have spent making your business more profitable.
  2. It’s all about efficiency – Employees want to be the best at what they do best, and they want to do more. That’s good for the company. Now, is there any good in assigning tasks to employees who can’t perform them or are still learning them? You can’t wait for employees to master what they are learning right now when there is a deadline to meet.  
  3. Matching people with their expertise – Outsourcing is about utilizing the people around you and letting them do what they are good at. So there is no reason why your PA should manage bookkeeping or your trainer take care of all your recruitment and hiring needs. Would you be okay with social media and accounts management when you’re a whiz at business development?  
  4. Keeping up with the times and its demands – Increasing demands at work yet so little time? To achieve more in your unchanged time allotment, find help. Outsource. The times call for you to work smart, not work hard. Don’t be a slave of time, but consider time your ally.
  5. More effective time management – We can’t be Superman or Wonder Woman, but we can be awesome with our time management. By outsourcing, we can make fewer mistakes and reduce repeat repairs or back jobs to move on smoothly to the next task(s).

In ways critics don’t see, outsourcing does remove the limitations that limited time sets on your increasing responsibilities and on your desire and plan for growth. It prevents us from becoming lazy and from wasting precious time.

More goals but less time to achieve them? Why not consider call center outsourcing to the Philippines? Want to know how working with an outsourced call center can help you maximize your time for more business? Call Taking You Forward, a fast-rising call center in the Philippines, today.

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